What We Do

We’re partners, solution seekers, navigators, and advocates, dedicated to helping people thrive at home with meaningful connections to support and services in their communities. In addition, we lead, collaborate, and make critical connections that shape more aging, dementia, and disability-inclusive communities through initiatives like The Connecticut Age Well Collaborative and the CT Healthy Living Collective.

On any given day, our 300 plus care managers listen, assess, and help people achieve their goals by developing customized plans of care and delivering high-quality care management and transitional support.  Our team shares information about critical resources, provides connection to quality services and supports and follow up with ongoing guidance and further engagement as life circumstances change.  Through our national accreditations (National Committee for Quality Assurance (NCQA), CCC affirms its commitment to person-centered, quality care management.

In addition, Connecticut Community Care very much values our provider network.  To guarantee fairness and equitable distribution of referrals, Connecticut Community Care utilizes the following methodology:

  • Client choice is always a first option to consider.
  • If a CCC client doesn’t have a preferred care services provider, a CCC Care Manager uses a specially designed, proprietary software system to ensure equitable randomization of referrals to a provider enrolled with the Department of Social Services that can render the required services.

When is it the right time for care management services?

  • Confused about where to turn for help for a loved one, friend or neighbor Limited or no family support
  • Multiple medical, psychological or cognitive issues Increasing functional limitations
  • Family caregiver is overburdened and uncertain about what kind of care may be needed
  • Family caregivers live far away or are at odds about how to care for a loved one
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