• “Our care manager was extremely competent, compassionate, prompt and concerned about all aspects of our case. She followed up on every detail and checked up on us to make sure things were going well. ...”

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  • “I have found so many times that CCC is the perfect resource for me when issues involving the elderly or persons with disabilities have come up. This is not an area in which I have had any education ...”

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  • “Dad and I appreciate the services and support you have provided to us. Quite frankly, I don’t know what we would have done without your program. It hasn’t been easy for either of us as we go about ...”

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  • “Our care manager was extremely competent, compassionate, prompt and concerned about all aspects of our case. She followed-up on every detail and checked up on us to make sure things were going well ...”

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  • “I am compelled to put in writing how much I appreciate the help you and your organization have provided for my mother. When she left the convalescent home a few months ago she couldn’t see herself ...”

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  • “My mother was a client of CCC for over 10 years. Her health had declined but I finished my walk out basement to make it accessible for her to live in my home. Mom was in and out of various nursing ...”

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  • “My friend Maura has gone on and on about what wonderful and thoughtful care you gave to her mother. She really was touched by everything that you did to make her mother comfortable ...”

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Why do I need a care manager?

A care manager makes life easier for you and your loved ones.

CCCI care managers are health care professionals with a background in nursing, social work, gerontology or psychology who are trained to assess your needs and report back to you with a detailed care services plan. Our goal is always to help you receive services at home in your own community. The plan you and your family receive includes recommendations for service providers that best suit your needs. In addition, your care manager may stay involved to oversee your service providers to ensure everything goes smoothly. A care manager may also serve as an important mediator among family members trying to determine the best care plan for a loved one or to help navigate complicated medical insurance options.

Why should I hire a care manager?

Hiring a care manager for a one-time assessment or for ongoing support is likely to lower your expenses in the long run since you are planning ahead. This step can help to avoid hasty decisions that might prove unnecessary or overly expensive. Care managers can help decide what kind of care is needed, while also helping to supervise that care, help with financial planning options or work as a liaison with a person’s attorney, possibly helping to avoid costly mistakes.

What services do you typically manage for people?

CCCI care managers can coordinate personal care services as well as assess a person’s living situation, possibly recommending modifications to their home among other suggestions. Recognizing that determining the exact right time for services can be daunting, our care managers also can relieve stress by helping you to determine the right time for services. CCCI care managers also help navigate the complicated medical system, possibly accompanying you to doctor’s appointments, helping you to communicate with health care professionals, and making sure doctors’ orders are understood and followed up on.

I am disabled, but arrange my own care. How can you help me?

Connecticut Community Care is fully committed to serving people of all ages and abilities. Click Here

What parts of Connecticut do you serve?

Connecticut Community Care serves 15,700 individuals of all ages and abilities throughout Connecticut. Click Here

Can you help me find care for a child with special needs?

Yes, Connecticut Community Care is uniquely suited to help people of all ages and abilities to live at home in the communities of their choice. A first step is to determine whether you qualify through one of our state or federally sponsored programs.

Community First Choice

Home Care Program

Why can’t I just go to a care provider directly?

While it is certainly possible to contact a care provider directly and receive individual services, a CCCI care manager provides a personal assessment, plan of care with service provider recommendations and oversight of those providers, saving time and costly mistakes, while making the process easier on you and your loved ones. For example, you may need a home health aide and if the provider agency doesn’t offer one, a less desirable option may be recommended, such as a home companion. Often times, the cost can be more expensive since other needed services are later identified and additional service providers need to be hired. The role of the CCCI care manager and our assessment process help to safeguard against experimenting with options that may not be right for your loved one or family member.

Why pay for care management services?

Care management services are often not covered by most private insurance and are not covered by Medicare or Medicaid. Most custodial and supportive care that older adults and those with disabilities need and want as they cope with complex chronic illnesses is paid for by long-term care insurance or private funds. Some people are eligible for support by meeting the qualifications associated with a number of state sponsored programs.

Contact Us

Contact us for more information at 866.845.2224