2025-26 Impacting Lives
Work Smarter, Not Harder: Expanding Organizational Capacity
We invest in the future by implementing constant improvements to our systems and processes. Our collective goal: more time with clients and less time with paperwork. Daily, we strive to maintain quality-driven efficiencies necessary to meet that goal.
“I have been very impressed by Sumer at CCC and the agency. They have an extremely important role in the home care management of older people who are low income. They absolutely deserve a 5-star rating for their genuine level of care and compassion.”
Customer Service & Practice Excellence
Exceptional customer service is central to our mission, ensuring that every individual who seeks our support feels valued, respected, and heard. Our team is committed to excellence in every interaction, continuously refining how we serve the communities who rely on us. By listening closely and responding with empathy, we build trust and foster lasting relationships. This dedication strengthens our impact and enhances the quality of services across all programs. CCC is proud to be recognized as an accredited care management organization by the National Committee for Quality Assurance (NCQA), and we uphold the high standards of this accreditation in our daily practice.
Growth & Diversification
Innovation fuels our mission. Sage Solutions, a fast-growing CCC subsidiary, is a multidisciplinary team of professionals educated and trained in the field of geriatrics, private care management and patient advocacy, with Sage Navigators
guiding individuals toward receiving highly personalized care management.
The Connecticut Age Well Collaborative, a statewide, cross-sector part of CCC that fosters aging, dementia and disability-inclusive communities while building connectedness across communities — from celebrating towns advancing accessibility and inclusiveness through Wellspring Awards to Daring Dialogues on Ageism and Ableism in towns across the state, Age Well Academy sessions that highlight topics like the Connecticut Healthy Aging Report, Community Fellowship Grants, and even taking A Kids Book About Ageism on the road! Learn more about The Connecticut Age Well Collaborative here.
A Happy, Healthy Workplace
Our people make our mission possible. A happy, healthy workplace is essential to sustaining the energy and passion that drive our work forward, which is why we prioritize workplace professional growth, well-being, and safety. This year, we launched Safe Practices, Strong Teams: Wellbeing in the Field and Beyond, a comprehensive workplace safety strategy that reached all of our employees—more than 300 staff—through targeted training and practical safety techniques. We foster a supportive environment where teamwork, balance, and open communication are valued, and we continually recognize outstanding team members whose dedication to the people we serve inspires us every day.
