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A Care Manager's Point of View - Sherry Solliday, Northwest Region

What do you like most about being a CCC care manager?

What I like most about being a care manager is being part of an incredible team. We all encourage and support each other to keep our clients in their homes. To quote my manager Kat “it takes a village.”


What does a typical day look like for you?


A typical day is never typical which is the best part. Every day consists of visiting clients, making calls to clients, and coordinating with providers but the circumstances and challenges are always different.


What is the most meaningful thing an older person has said to you during one of your visits?


The most meaningful thing an older person has ever said to me is by far “I love you.” Hearing this makes me proud I have a job where I can make a difference.


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  • “Our care manager was extremely competent, compassionate, prompt and concerned about all aspects of our case. She followed up on every detail and checked up on us to make sure things were going well. ...”

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  • “I have found so many times that CCC is the perfect resource for me when issues involving the elderly or persons with disabilities have come up. This is not an area in which I have had any education ...”

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  • “Dad and I appreciate the services and support you have provided to us. Quite frankly, I don’t know what we would have done without your program. It hasn’t been easy for either of us as we go about ...”

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  • “Our care manager was extremely competent, compassionate, prompt and concerned about all aspects of our case. She followed-up on every detail and checked up on us to make sure things were going well ...”

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  • “I am compelled to put in writing how much I appreciate the help you and your organization have provided for my mother. When she left the convalescent home a few months ago she couldn’t see herself ...”

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  • “My mother was a client of CCC for over 10 years. Her health had declined but I finished my walk out basement to make it accessible for her to live in my home. Mom was in and out of various nursing ...”

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  • “My friend Maura has gone on and on about what wonderful and thoughtful care you gave to her mother. She really was touched by everything that you did to make her mother comfortable ...”

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