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TECH SAVVY

This decade’s seniors are savvy. In fact, 67 percent of people aged 65 and older now use the internet. This is a significant increase since Pew’s 2012 study which reported just over 50 percent of seniors used the web. But certainly, the web is not all seniors are keeping up with; Cell phones and tablets, access to social media, and online services have transformed lives. A question can be answered, and a connection can be made in the palm of our hands.

Technology and internet services provide you entertainment and connection to several online communities. Newer technologies are especially beneficial to older adults who can’t leave home as often as before due to physical limitations but are just as useful for taking a selfie with a grandchild. On top of that, easier access to video-chat apps, like FaceTime, leave older adults with a sense of security – even remote face-to-face interactions with loved ones make us feel connected. Your online linking can be a pathway to a life free of isolation. News services are also offered by application or on social media, and the web is available to read-up on health or life discussion groups.

Seniors continue to recognize the convenience of new technology – Pew reports senior social media use is now over a third, up from 27 percent in 2013, showing seniors’ ambition and willingness to learn new things. Likewise, four-in-10 seniors use smartphones, one-third own a tablet, and many own an e-reader.

Surely, information age individuals rely on a “secondary brain” in his or her hand. Seniors may lack this experience and comfort with modern technology, but it’s true devices are more elementary than seeming. Caregivers should encourage the use of new technology, and seniors should be aware that local senior centers offer regular beginner-level technology classes.

What does all this mean for the future of care at home services? It means institutional-only care can someday be offered in the comfort of your own home. Online software is also available for you to better manage your own health. Health agencies are beginning to provide an increased amount of telehealth services, and the bipartisan CHRONIC Care Act of 2018 expands telehealth services for Medicare Advantage enrollees. Additionally, CMS set a new home health rule which significantly increases Medicare funds for remote monitoring. Transportation technology can also provide relief to individuals timid to drive at night or who have stopped driving altogether. Though your senior center most likely offers affordable transportation, modern systems like Uber and Lyft are revolutionizing the way we can get around.

The efficiencies of technology are also finding their way into the everyday work lives of care managers. In fact, CCC was awarded our largest technology grant ever, $824,265, to further streamline our services to clients. Modern client-tracking technology leaves our care managers more time to do what they do best – care for you.


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  • “Our care manager was extremely competent, compassionate, prompt and concerned about all aspects of our case. She followed-up on every detail and checked up on us to make sure things were going well. ...“

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